 The
advanced archiving utility for XtR Software
XtR Call Archiver is an optional
but important module in our Digital Call
Recording solutions. XtR Call Archiver can be added to
any of the following advanced
visibility, access, retrieval, playback, analysis and
scoring packages:
- XtR Call Manager
Supervisor - Our entry level search and
playback supervisor position.
- XtR Reporter -
All the features of Call Manager plus graphical reports
and advanced playback features.
- XtR Reporter Pro -
All the features of XtR Reporter plus sophisticated Agent
Assessment/Scoring.
XtR Call Archiver and the suite of applications deliver
everything a professional supervisor power user requires
and operates on your recordings wherever they are on your
network (they are also independent of the hardware recorder
platform you have chosen). XtR Call Archiver operates on
recordings from:
- Multiple Desktop Analogue units (Universal Adapters)
- Multiple Desktop Digital units
(Digital 01’s)
- BackOffice Analog (Analog 02,04 &
08)
- BackOffice Digital (Digital 04 & 16)
- Our single-user stand alone Secure Digital Telephone
Call Recorder (SD Recorder).
XtR Call Archiver is built on the
robust Microsoft .net framework and can manipulate large
volumes of recordings,
it’s a workhorse that delivers feature rich productivity
tools in a familiar, ergonomic and easy to use MS Office
style interface.
XtR Call Archiver provides advanced
archiving options for important call data. Archiving becomes
a simple process whether
on-demand or scheduled on a regular basis. It’s possible
to archive call contents yet leave the basic call information
on the supervisor package to aid rapid search and retrieval
in the future.
Archived calls are flagged and notes can be added to allow
the supervisor to easily find the archive media (such as
number and location of the storage media).
Call Archiver Settings Window (View
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Archived calls can be organized into monthly folders or
you can arrange your archive by user ID. XtR Call Archiver
can send recordings to network based disk storage or to an
ISO file that can be quickly and easily burned to a CD or
DVD.
Achive Options Are Available From The Toolbar (View
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Schedule archive or on demand
- Define where calls will be archived
- Schedule frequency and time of day
- Archive to disk or to ISO image file.
Schedule Automatic Archiving (View
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Call Archiver Settings and Logs (View
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Easy retrieval of archived calls
- With option ‘Remove Audio’ selected,
call data remains in supervisor software with location
and date of backup.
Easy Retrieval Of Archived Calls (View
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XtR Call Archiver can be activated remotely
on any version of Call Manager, XtR Reporter or XtR Reporter
Pro version
3.0 or greater or purchased packaged with any of the Supervisor
Packages. Please contact us for more details.
Other Software Solutions Available
XtR Desktop
XtR BackOffice
XtR Call Manager
XtR Reporter
XtR Reporter Pro
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