DeesLink is a secure, multi-user, programmable remote access unit; which allows password protected dial access by off-premise users to your communications system.

DeesLink is an easy option to install with any of Dees’ Service Observing system applications. Remote access isn’t just an option any more. This function is now expected in many contact center monitoring solutions. The need to know how the customer is handled isn’t limited to just the supervisor, now managers and client companies want access to this information as well.

DeesLink - Remote Access Unit Model 340
Access to your communications equipment, from anywhere at any time.

DeesLink is a secure, multiuser, programmable remote access unit; which allows password protected dial access by off-premise users to your communication system. DeesLink assures access to your office communications systems and can be controlled with complete protection against unauthorized use. With DeesLink you can allow multiple users access to your communications systems, each with their own individual profiles. Accessibility and user features are programmed as user profiles in non-volatile memory. DeesLink supports one user at a time, but allows up to 8 different user profiles.

User Profiles
Each user profile is a unique set of individual parameters that set the following characteristics for each user: port they will be connected to, lower and upper line numbers they can dial, and the time out period. User profiles are assigned and programmable.

Programming
The system administrator is the only user (User #1) with permission to program or reprogram unit. DeesLink can be programmed locally through a tone dialing telephone, or remotely by dialing into the unit and entering the programming mode.

Passwords
Passwords are unique to each user, and necessary before DeesLink will connect the user to the auxillary systems. Each password has to be a minimum of 4 digits long but can be up to a maximum of 8 digits. The user profile identifies what Port the user will be connected to upon access.

Restricted Dialing
Once the user has successfully accessed either of the Ports and is ready to dial a line number on the auxilliary system, their user profile determines what numbers they are allowed to dial.

User Time Out Period & Release
A user can disconnect from the DeesLink by entering ##, or just hanging up. In the event the user forgets to enter ##, the unit will automatically disconnect after the preset Time Out Period.

(1 — 99 minutes). The default is 99 minutes, or can be programmed differently for each user.

Remote call monitoring is a very important application for DeesLink. Coupled with one of the CM call monitoring systems, remote access can be offered to as many as 8 different clients. DeesLink assures their access to only those lines assigned in their profiles. Call 1-800-654-5604 to discuss your specific application.

Special Features and Functions
• All features & functions are programmable
• Remote and local programming through DTMF telephone
• Multiple Users profile assignments (8)
• Two outputs, Ports A & B
• User Port Assignment
• Programmable restricted dialing assigned per User
• 8 Programmable Passwords, up to 8 digitslong
• Non Volatile memory
• PSTN accessible
• Equipped with plug-in power supply
• Modular jack connections

DeesLink is your path into the office while you’re away.